Customer Satisfaction Survey
We need your feedback to ensure that we are providing the best service possible. Please take a moment to answer the following questions.
What do you typically visit CSS for? Purchases - Equipment Coatings Sundries Service Rental
If Purchases, were you satisfied with the quality of product or equipment? Very satisfied Satisfied Not satisfied Did you receive return phone calls Yes No Were you satisfied with CSS' product knowledge? Very satisfied Satisfied Not satisfied If Service, was your equipment repaired in the amount of time promised? Yes No Were your equipment repairs diagnosed in a timely manner? Yes No Were you satisfied with the repairs? Yes No Were you satisfied with the communication from CSS regarding your equipment repairs? Yes No If Rental, was the equipment available when promised? Yes No Did you receive sufficient instructions on how to operate the equipment? Yes No Did you experience any problems with the equipment on site? Yes No If yes, were you satisfied with the response from CSS? Yes No Have you ever requested a special order product? Yes No If so, did CSS order that product for you? Yes No If no, what reason was given? Did you receive the product when promised? Yes No Did a representative return your phone calls in a timely manner? Yes No Has a sales representative from CSS contacted you by phone or in person to make sure your needs are being met? Yes No Additional Comments: Following must be completed to receive coupon: Company Name Address City St, Zip Code Phone Fax e-mail Your coupon will be mailed to the address provided.